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D. C. Engelbart
3 March 1961
SRI Confidential
ROUGH-FORM THINK PIECE REGARDING RESEARCH POSSIBILITIES AT SRI IN
AREAS OF MAN-MACHINE COMMUNICATION MEANS, AND AUTOMATED PSYCO-MOTOR SKILL
TRAINING
I INTRODUCTION
In line with an overall program we are developing at SRI, we have
isolated the research plans listed below as being those which would (1)
develop immediate byproduct techniques directly useful to industry and military
and (2) provide the sort of techniques, facilities, and experience here
at SRI that are very nicely geared to the longer-range needs of the program
(the "program" in question is described in Proposal EU 60-251,
entitled "Augmented Human Intellect Study" and submitted to AFOSR
on 13 December 1960, resulting contract begun 1 March 1961).
The work described below has several facets that could, in fact,
be developed quite separate from one another. On the one hand we have the
development of special keysets for more useful man-to-machine information
transfer, as well as development of compatible machine-to-man signal-transfer
channels. On the other hand we have the development of special techniques
for automating the teaching of psycho-motor skills. As it turns out, the
early parts of projects in these two areas can be coordinated quite nicely
with one another. This is true because in any event, we have to evaluate
the "learnability" of the psycho-motor skills needed to utilize
these new communication channels, and also because they seem to be very
good kinds of skills with which to do the early experimenting on the automated
teaching techniques.
II COMMUNICATION CHANNELS TO AND FROM HUMANS
A. Quick and Rough About What We Want To Do
First off, we want to try binary keysets, initially with alphanumeric codes
suitable for transmitting text and data roughly in the realm of what the
teletype code allows. We would like to check on visual-binary input for
humans, to see really what human capability for reading text in this fashion
seems to be. How hard are these (transmitting and reading) skills to learn,
what is their plateau proficiency, etc. We would like to investigate other
physical-channel binary inputs too, and work on other means to actuate the
transmitting "keysets" than by fingers alone. Then on to work
on more sophisticated, wide-band channels, with much-expanded symbol vocabulary
and specially developed shorthand for non-ambiguous machine-handleable transmission
of text and data at high rates (i.e. initial goal, competitive with speech,
or perhaps stenotype -- later, explore for limiting human rates).
B. Some of Our Considerations for Pursuing This Course of Research
We humans are developing an ever-widening array of equipment with which
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we exchange information. Both the degree of information-handling
sophistication and the number of these equipments are increasing rapidly
(perhaps explosively is a more appropriate term). The physical means by
which communication takes place between human and equipment have usually
been dependent strongly upon the special nature of each piece of equipment.
Since our earlier equipment was mostly mechanical, where location of knobs,
levers, etc. had to conform to limitations of mechanical-design and manufacture,
the physical means by which we communicated with the equipment was restricted,
and necessarily different from one piece of equipment to another. Much of
the newly developing equipment is electrical, from which we are deriving
not only a much-increased sophistication in functional utility, but also
from which stems new freedom in designing and physical means by which interchange
of information takes place.
As the sophistication of the equipment increases, we find that the quantity
and nature of this exchanged information changes. In our early days of equipment
development, interchange consisted entirely of the human telling the machine
what he wanted it to do (control), and of the equipment somehow indicating
to the man what it was doing (performance monitoring -- usually just watching
the contraption, but maybe having dials or indicators, too). We can be talking
of our early looms, locomotives, cars, or what have you. Then we began to
develop equipment to help us operate on information, and some of
the inter-communication therefore began to involve the information to be
operated upon and the results of that operation (in addition to control
and monitoring inforpation).
With the development of automatic self-sequencing information-handling equipment
has come a new situation, in which there often is not a clear-cut difference
between information that is to be operated on and information that directs
the equipment's activity. In the future, we can expect a tremendous increase
in the amount of information that the professional-type human will want
to exchange with equipment, and the trend will be toward having all of the
information (to be processed, has been processed, controlling, monitoring)
be interchanged in a common form such that it all could
be processed by equipment.
It seems that it is time to give serious attention to the development of
really effective means by which this interchange of information between
human and equipment can be achieved. The means so developed must be compatible
with the way in which they are to be used. Also, it would be preferred if
these communication means could be more-or-less universal, allowing each
person to
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learn to use almost any piece of equipment with a minimum of re-adjustment
-- i.e., he need only learn the special nature and form of the information
composition, and does not also have to learn a new physical skill to affect
the information transmission.
Stipulating that the means of communication are to be compatible with the
way in which we want to use them implies that we should know about these
uses. The fact here, though, is that we don't know just how the uses are
going to develop. But it is the underlying purpose of the program at SRI,
from which the work here discussed is being stimulated, to concentrate on
the ways and means by which equipment and procedurds can be developed which
will increase the effectiveness of humans in their professional problem-solving
pursuits. Other research activities within this program are going to be
working on such procedures and special equipments, aiming for the development
of practical developments within a few years (the longer-range problems
being the concern of yet another activity here). We therefore are going
to be giving detailed consideration to the way in which helpful equipment
is to be used, and the consideration that we already have given to this
matter leads us to the research possibilities which are the main topics
of discussion of this paper.
With the kind of flexible, general-use procedures for which I see a big
payoff in the human use of machines, compatibility of the means for information
interchange between human and machine within these procedures will not be
obtained with only fixed visual displays (machine-to-man) and large, fixed
keyboards (man-to-machine). It will be a long time before communication
with a machine is the only necessary activity for the human in his professional
role, and in the meantime we must allow for the other types of activity,
(e.g., reading from hand-held paper, scratch-paper thinking, dropping into
a colleague's office for an earnest chat, sitting in a meeting, learning
something interesting over the phone, arguing with someone in your own office,
etc. or, in different frameworks, moving around out in the plant or in his
command area) in providing as much help from information-handling mechanisms
as possible. Our considerations of compatibility and preference for potential
developments of communication means are based upon plans for giving the
human some real help in a much more general sense than could be achieved
if he must sit down at a special station every time he exchanges information
with equipment.
We know that many people place ultimate dependence for man-to-machine
communication upon efficient speech-recognition equipment. Besides being
most
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probably too expensive to consider in the medium-long-range application
planning, it is a communication means that does not meet our compatibility
requirements too well. Principally, it would disrupt concurrent discussions
and would not provide privacy, both of which are important drawbacks to
our way of thinking. We also feel that something other than a big, fixed
keyboard would be desirable,,to give the user more physical freedom. Similar
considerations lead us to believe that supplementary, non-visual, machine-to-man
communication means should be developed to permit humans to use machine
help in a wider and more effective range of procedures than would be provided
by visual display alone. Probably it would be better if these supplementary
means were other than auditory, for similar but less critical reasons.
The above discussions lead us to the position that (1) serious exploration
is needed for really efficient means for interchange of information between
humans and their service equipment, (2) the communication means should possibly
be compatible for transmission of all of the normal types of interchanged
information (perhaps pictorial or analog forms warrant special means), (3)
the communication means must be compatible with the manner in which the
humans will want to make use of the equipment with which they are exchanging
information. These in turn lead to (4) man-to-machine communication channel
should be non-vocal, and needs to be capable of as high an information-transfer
rate as possible, (5) machine-to-man communication should have a supplementary
non-visual, non-auditory channel (which, since it supplements the very-high-rate
visual channel, will not need a high transmission rate so badly),
and (6) the channels of both Items 4 and 5 should allow the human considerable
freedom as to the positions and circumstances under which he can operate
them.
G. Specific Things We Have In Mind
The foregoing discussion develops a picture of a general research need.
We have some specific ideas about "things we'd like to try" that
we feel would make an excellent starting place in the general pursuit of
better communication means between humans and the machines that they want
to make use of. These are listed and discussed below, in what appears to
be a reasonable order of attack.
1. Develop a 5-key binary keyset, and a reasonable encoding for alphanumeric
transmission. To be one-hand operated. Set it up with something like a Flexowriter
and learn how well people can learn to use it, in competition with conventional
keyboards. (Realizing that to obtain full facility, we have to provide for
case shifting.)
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2. Make a keyset for each hand to give each hand equal capability for transmitting
any character. See how transmitting speed goes up if we allow alternate
use of the two hands. See how much utilization flexibility is provided by
operator having choice of transmitting with either hand or with both hands.
3. See how conveniently such a keyset could be designed so that it is more
or less tied to the hand, or at least free to move with the hand. This could
leave hands freer to participate in other tasks concurrent ~ with intermittent
needs to transmit. For instance, this keyset might take the form of special
caps on the ends of the fingers connected through flexible wiring to equipment
in some unobtrusive manner, so that transmission can be affected by tapping
the fingers against any convenient surface. Means must be provided, of course,
to de-activate the keying devices or transmission link when the hand is
being used for other activities. Several other possibilities are on our
minds, too. The general idea is to have the hands relatively free to do
other tasks, but yet be almost instantly available for communication without
re-positioning the body or limbs appreciably.
4. See if we could develop a small, portable (pocketsized) recorder, to
which one of the 'portable keysets" can be connected. This could give
the capability of recording information in machine-readable form (assumedly
on a tape of some sort) while one is completely mobile -while talking with
people (without distracting or interfering with conversations, while traveling,
listening to lectures, etc. When back home one could slip the tape into
a tape reader and have his recorded information typed out without human
transcribing, for his editing and use.
5. See what there is of training one's toes so that a keyset could be built
into a special sock (or shoe), to allow intercommunication with machines
and at the same time leave, hands, arms(and legs?) completely free for other
applications.
6. See about developing skill in reading such as five-bit code patterns,
to see if humans couldn't read this ultimately as fast as Arabic symbols.
W'hat forms of direct binary-pattern presentation would best facilitate
this? Even if this reading skill wouldn't match Arabic-symbol reading skill
for speed and convenience, it would allow much simplified man-machine systems
-- simpler, more reliable equipment. For instance, one could scan back through
his notes on the above mentioned pDrtable keyset recorder.
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7. Perhaps we could develop a very small, simple printing mechanism that
could be used with one of the above keysets (hand or foot) to print the
binary patterns in hand-directed locations on ordinary notebooks and papers,
to replace typewriter in some instances in the neat recording of information
-- and to have the information in the form that is most simple for machine
reading.
8. See about developing skill at interpreting tactile signals applied in
parallel binary coding. For instance, in conjunction with five-key keyset,
apply tactile stimuli to fingers, using the same binary coding (finger-combination
selection) as used for transmitting with keyset. What is the likelihood
that a human could usefthis as a useful information receiving channel? Indeed,
what is the likelihood that a useful, two-way, telegraphic transducer-transmission
system could be developed~directly between bumans or with any amount of
signal storage, manipulation, or switching between c? (e.g., for field reconnaissance
systems, for operators of equipment that can be interrogated, etc.)
9. Higher-speed channels: We have an idea right now of developing a ten-key
keyset, for one-hand used where each finger has two keys so positioned that)independent
of other-finger activity, it can arbitrarily strike either key or both (the
Stenotype keyboard makes use of such an arrangement). Each strike of the
hand then would allow depression of an arbitrary combination of ten keys,
which provides 1,023 unique coding symbols. (We might possibly choose to
try the following utilizati of ten-key keyset with a more direct, two-hand
ten-key arrangement.) We would like to see what sort of coding of the material
to be transmitted might be developed to give an effective shorthand, in
which unambiguous designation of English text could be produced by a human
at a rate perhaps competitive with-normal speech rate. Ideas about this
now are that (a) normal alphanumeric designation would be provided by use
of only five of the keys)to obtain complete compatibility with the five-key
coding, (b) something like the 150 most common words that comprise one-half
of normal English test could be each given unique 10-key codes, so that
these words (and the spaces ol1 each side of them) would be designated by
a single hand stroke, (c) give some of the most common word endings each
a unique 10-key code so that each (as well as the succeeding inter-word
space) can be designated by a single handstroke, (d) give similar unique
10-key code
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to other most common letter and word combinations. Could also develop
special "vocabularies". For example, a computer programmeroperator
might be given the spectral words and symbols in a problem-oriented language
for which the machine has interpretive or compiling programs, so that the
human can designate his desires in minimal time. Such special languages
could each be developed in a fresh field of say 1,000 out of 1,023 code
patterns, and the remaining 23 code patterns could be reserved for common
usuage in all languages for designating a shift from one language (case)
to another. It might be very interesting to see if a human could learn a
thousand unique fingering combinations for the one-thousand three digit
decimal numbers, so that one of the languages could in this way allow a
human to designate a three digit number at each hand stroke. What about
resulting transmission rate, error rate, fatigue, etc.
Could such a shorthand allow alternate hand transmission, if each hand were
skilled in transmission and had independent keysets, to give significantly
greater speed or versatility? Could the toes operate with such a ten-key
shorthand vocabulary -- either one key per each of ten toes, or with ten
keys per foot?
III AUTOMATED PSYCHO-MOTOR SKILL TRAINING
A. Quick and Rough About What We Want To Do
We want to develop equipment and techniques for providing pre-programmed
tactile stimulii for subjects learning psycho-motor skills. These stimuli
would be provided in such a way that the Subject is guided through the coordinated
sequences of primitive actions that comprise the desired skill actions --
with the objective of increasing speed and effectiveness of training. We
would like to develop means to monitor Subject's performance, to make decisions
(both automatic and with human-coach interaction) which alter the guiding
stimuli in ways that adjust to Subject's performance changes during the
learning process. We want to do research which evaluates the various equipment
and technique possibilities,and from which we can establish effective procedures
for the training of given psycho-motor skills. One can also in this manner
fairly well establish the relative
efficiency in learning rate, achievement-level attainment, transference
to on-the job proficiency, and retentivity of the new techniques, as compared
with other training procedures.
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B. Relevant Discussion
In learning to coordinate physical skill now, the Subject first has to memorize
the reaction patterns associated with each primary stimulus involved in
the skill. He needs to do this so that he can jondition his automatic reactions
to the stimulus by directing his body through the appropriate coordinated
sequence of primitive actions whenever this primary stimulus is present.
Other than his own memory, a subject learning a coordinate physical skill
today generally has no mechanism to guide his association of the desired
physical response with the stimulus. Also, he is not skilled in interpreting
where his reactions went wrong; his own procedural feedback and unskilled
guidance is clumsy and is limited by his higher-center capability for remembering
what should be done, and at the same time consciously controlling his body,
monitoring its performance, and establishing corrective changes in his mental
and physical processes. A human coach, observing the Subject's progress,
can help considerably in suggesting changes in his way of doing things,
but these changes still have to be envisioned accurately by the Subject
and integrated into his other conscious controlling activity by highercenter
processes. Also, there is often a problem due to the limitations in the
communication means by which the coach gan give corrective guidance during
realistic practice. Where action is quite complex, the coach can only describe
the changes that should be made, and let the Subject try to incorporate
these changes in succeeding practice trials, within the limits of his own
interpretation and conscious; controlling capability.
Our notion here is to relieve the load on the Subject's higher-center faculties
by means of Cueing signals, applied cutaneously at judicious points on his
body, to guide him through his practice motions. This should remove the
need for his memorizing the details of the reactions to which his
automatic system is to be conditioned. Also, this should provide an improved
communication means by which a coach (human, electronic, or combination
thereof) can introduce detailed prompting and corrective information during
the actual practice activity, to allow a much refined coaching process.
We plan to achieve this by using signals from tactile stimulators, controlltd
generally by electronic means, to provide action cues to the Subject. Each
of these signals is initially to be associated in the Subject's mind with
one of the primitive-action components that comprise the physical action
of the skill to be learned. The nature and location of each cue stimulus
will be chosen to make as natural as possible its association with the primitive
action which it is supposed to prompt. Using the typewriter for a very simple
example, let us say
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that when the subject is to strike the letter j he will receive a
shock or a
buzz on his right index finger. Thus, instead of having to associate mentally
the symbol j with the proper response, that of striking with his right index
finger, he will receive an action cue on that finger to show him how to
respond. Reflex actions might possibly be used to advantage for cueing,
but this may not be generally convenient, and some of the primitive actions
might be less suited to reflex cueing than to learned-response cueing. In
any event, we assume that the Subject will requ~re a certain amount of preconditioning
as to the particular primitive actions that are to be associated with each
cue signal. The signals might be either mechanical or electrical (i.e.,
vibration, pressure, or electrical current) and perhaps slower-acting thermal
signals would be of use on occassion,too.
As a more specific example, consider teaching the operation of the five
key binary keyset discussed in the preceding section. Here, the primary
stimulus would be the presentation (probably visual) of a given alphanumeric
symbol, and the skill response is to be the automatic depression of the
appropriate combination of five keys that represents the binary code for
that symbol. Means for providing a cueing signal to each finger are controlled
by a programming device which is coordinated with primary stimuli symbol
presentation, and with the Subject's response thereto. He is preconditioned
to these cue signals (in this case, a fairly trivial matter) so that he
associates each cue signal with the striking of a particular finger on its
key. After the simple stimulus-response reactions to the cueing signals,
are learned, the cueing signals could then be presented along with the primary
alphanumeric code symbols, thus teaching the Subject automatically to associate
a particular alphanumeric symbol with the depression of a particular set
of keys. There are many subtle variations to the way in which primary stimuli,
Subject response, and cue signals can be interdependent. A straightforward
program would provide prompting to the Subject, after presenting him with
each primary stimulus syhbol, to guide his responses. He would not have
to memorize the alphanumeric code beforehand, nor hesitate overlong before
determining what the correct response should be. Monitoring of the Subject's
progress can allow modification of the cueing process (e.g., diminishing
cue-signal strength, delaying cue signals, or skipping cues for some syhbols)
and the rate and sequence with which he is introduced to new primary-stimuli
symbols, to match the growth of his skill.
For more complex skills, cues may need to indicate more than just whether
a limb is to move (i.e., direction and velocity may have to be indicated,
too). A next higher level of skills might be such as typpng, where cue signals
not only prompt selection of a given finger, but also the selection of one
of several alternative keys for that finger to strike. Here, for instance,
a cue signal at the
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base of the finger might prompt that finger to strike the home key.
If accompanied, however, by a signal on the top of the finger, say halfway
to the end, the signal prompts the striking of the next key up from home
position. Similarly, if the accompanying signal is on the "bottom"
or "inside" of the finger, the cue prompts the striking of the
key below home position. Other cue-signal locations on the finger or hand
could provide other modifying information to guide the selected finger.
Preconditioning here would take a little longer than it would with the five-key
binary keyboard.
A next higher level of skill might involve the simultaneous coordination
of several different primitive motions. Here the relative timing of the
cueing signals gains a new inportance. Here also we are beginning to benefit
more from the "new comdunication means to the Subject than we were
in the simpler skills. When an activity becomes a more complex coordination
of primitive actions, it becomes increasingly hard to communicate to the
Subject, by normal means, just what is expected of him. The multi-channel
cue-signal system should make it much easier to communicate this type of
information to the Subject -- and in a consistent form to which the Subject
might well develop automatic primitive responses.
This latter concept, the learning of automatic primitive responses
to the cue signals so that a Subject san be steered through complex responses
with little demand upon his higher-center facilities, can be extended further.
It could probably be that very complex skills can best be taught in stages,
where the first stage involves the conditioning to respond to a first-level
set of cues with a first-level set of primitive responses. The second level
of training would use these cues to guide the conditioning to respond to
a set of second-level stimuli with a set of second-level responses, composed
each of coordinated combinations of first-level (open primitive) responses.
The third level of training would use the second-level stimuli as cues in
guiding the conditioning bo a set of third-level stimuli with a set of third-level
responses, composed each of coordinated combinations of second-level responses.
I guess this could go on and on.
The degree of sophistication of the monitoring and control system,
the selection of cueing signals, the complexity of the skills for which
automated training is attempted, and the degree of skill to which a Subject
might be trained, seem from our present stage of training-method development
to be practically boundless.
B. Some Specific Possibilities in Our Minds
1. A Starting Point
A reasonably good test of the basic concepts of cue-signal prompting could
be centered around the 5-key binary keyset. As mentioned above, the cueing
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need not be too sophisticated, since each cue signal need only tell
a finger whether or not it is one of those which should strike its key in
response to the associated primary-stimulus symbol. The skill is not terribly
hard to learn by normal code memorization and practice procedures (my seven-year~old
daughter and I have mastered such a code well enough to carry on a conversation).
Skill development should be smoothly measurable by reasonably simple means,
so that relative progress of different trainees by different training methods
would be easily obtainable.
A quite adequate teaching-machine system could be built up rather easily.
A commercially available punched--paper-tape reader could provide the preprogrammed
controlling of cue signal transducers and key-actuation-response checking.
The Subject could be reading an open-text equivalent of the practice string
of symbols punched on the tape, and the tape reader would pace itself automatically
to his rate of 'typing'. Many variations in procedure would easily be available
with quite simple controlling circuitry. For instance, when the Subject
is ready to go on a given string of symbols, he pushes a start button, whereupon
he experiences a set of cue signals that prompt him to strike the code for
the first symbol. When he strikes the keyboard with the correct key combination,
the tape reader advances automatically, and he is provided with the cue
signals for the second symbol, etc. If he should strike the wrong key combination
at any time, an error signal (light, buzzer, or even a special signal of
the same sort as the cue signals) would be energized, and the tape reader
would not advance to the next symbol until the proper code was struck on
the keyset.
After the Subject had begun to learn the correct responses, an adjustable
delay period could be introduced, after each correct response and before
the next cue signals were applied, to give the Subject a chance to produce
the correct response on his own before he is prompted. Or, the cue signal
for the succeeding symbol could start at a sub-threshold level immediately
after the preceding correct response, and build up gradually. These variations
are mentioned to bring out some of the possibilities that can entsr into
the experimentation. There are many others.
Instrumentation to provide automatic measurement of specific aspects of
skill development would be fairly simple to attach to the equipment described
above. Response time for keying entire symbol strings, or for particular
symbols, could be indicated or recorded automatically, as could the number
of errors over a given string of symbols or a given time, or the specific
nature of the errors. This could help considerably in measuring relative
effectiveness of variations in
training technique.
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It would probably be worthwhile to procure a Flexowriter, Teletypewriter,
or other commercially available electrical-input typewriter. This would
allow Subjects once in a while to exercise their skill in a more directly
rewarding manner, by typing out their exeriise passages, with or without
prompting.
The objective of the above described activity would be to get a reasonable
measure of the relative effectiveness of the cue-signal prompting technique
for the teaching of psycho-motor skills. If these new techniques prove relatively
ineffective, we might be impelled to find out why in continuing research.
If they prove to be promising, we should like to extend research both into
the development of useful practical implementations for different kinds
of skills and into the extension of the theory of learning to accommodate
the findings of this research and to help guide it.
2.a. Further Work
a. General Experimental Facilities
If the basic techniques prove promising enough to warrant their extension
into more sophisticated types of skill training and learning-theory study,
it would seem most wise to spend extra time and money at the outset to develop
some good, general facilities for further experimentation. The heart of
the experimental facilities would be the equipment which controls the application
of the cueing signals, programs the symbol sequences, measures detailed
performance of the Subject, perhaps modifies procedures automatically according
to the measures of performance, and perhaps automatically processes the
performance measurements to establish meaningful record of the Subject's
training history and progress. Peripheral to this, for different skill-training
situations, would be the particular array of cue-signal transducers, the
primary-stimuli "transducers" or display, the operational facilities
associated with practicing (or training) that skill, and the transducers
(measuring devices) that convert performance features into signals useable
by the controlling equipment.
There would be several possible approaches to building up this kind of testing
facility, where provisions want to be made for changing flexibly from one
kind of procedural arrangement to another (and where the specific needs
undoubtedly can't be completely anticipated). On the one hand, we could
develop special purpose switching and control equipment that incorporates
enough special features to make it reasonably adaptable for what we might
want. This would not be cheap at all. On the other hand, we could build
up our experimental facilities around a samll, general purpose digital computer,
which could provide all the services of control and modification of detailed
experimental procedures as well as performance data analysis and record
keeping. Each new kind of experimental setup then would
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only require new development for the practice operation facilities for the
signal and monitoring transducers and for the computer program. One computer
could be shared among any number of such setups (probably handling only
one experiment in
real-time operation at once), and would provide a maximum of all-round experimental
flexibility. It seems to me that if serious pursuit of automated skill training
is to be undertaken, the development of experimental facilities around a
computer should be given very serious consideration.
b. Cue Stimuli Research
The nature of the physical stimuli to be used for cueing signals under different
raining situations would need some specific research attention. This would
have to be coordinated with research on the possibilities for transducers
that could convert the controlling electrical signals into the particular
physical stimuli being considered. Some cueing signals have to be energized
and elicit reaction in a very short time, which would tend to rule out chemical
and thermal types of cutaneous excitation. However, these may prove useful
for situations where speed is not important. Electrical currents would perhaps
be the most convenient from an equipment-implementation point of view, but
they sometim produce unpleasant sensations which might negatively affect
the learning process. (Though, since sometimes sensations are not unpleasant,
we may be able to develop satisfactory electrical cueing techniques.) Research
on cue-signal realization methods should begin 8Oon after a decision is
made to pursue cue-prompted training automation in a serious manner.
3. Advanced Possibilities
We should like, for instance, to see how complex can be the skills for which
these cue-prompting techniques could provide significant training help.
Typing has been mentioned as something of a next step past the binary keyset,
and there are other keyboard skills (such as stenotypy) which are perhaps
more of a challenge. How about piano playing, or other musical instrments?
Would these techniques be useful for training operators of special equipment,
such as a pilot of an airplane or submarine, operator of a crane or rolling
mill, etc. How about skills as refined as high jumping, pole vaulting, skiing,
etc. -- could the monitoring and analysis of performance and the control
of guiding cues proceed in such a rapid and refined manner, and could the
Subject learn to be guided so sensitively and dynamically, that best-form
performance could be established significantly more effectively than it
can now. Almost all of us when we have watched people perform who have devoted
many, many hours to practicing have marvelled at the high degree of psycho-motor
skill that a human can develop. It is very intriguing to contemplate the
new heights in skill development, and the new availability of skill to all
of us, that would come about if we could indeed develop significantly better
ways to teach psycho-motor skills.
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IV. COMMON POSSIBILITIES
Here are some miscellaneous possibilities for research that are more or
less common to both the Communication-Channel and the Automated-Skill-Training
areas. These are mostly based upon the possibilities for using the stimuli
that have been providing cue signals for more general information transmission
to the human.
We mentioned, in the discussion of Communication Channel research, the possibility
of tactile signals, applied in the same coding as used by the fingers in
transmitting with the binary keyset, being used for receiving coded information.
In the Skill Training Discussion we described the use of tactile signals
for cue prompting while training the Subject to transmit coded information
on the keyset. It seems that very little special conditioning, if any, would
be needed to give the Subject (who has already been trained, by cue prompting,to
transmit on the keyset) the additional capability to turn his attention
on the cue signals and to recognize the information that they would, in
their cueing capacity, otherwise be directing him to transmit on the keyset.
In other words, once the basic codeconversion skill has been learned, the
erstwhile cueing signals could be used, not for prompting, but for receiving
information. This dual send-receive capability would seem to be a byproduct
of cue-prompted training for any kind of data transmission (including the
faster-than-talk Stenotype system).
What sorts of other uses might this machine-to-human data transmission capability
have, relative to training or operation? For one thing' in the automated
training of symbol skills' prompting via cutaneous cue-signal communication,
channels might be very helpful. This could be on the primitive level of
fairly direct associations, cue signal to concept, or could be by actual
coded-text prompting. More-flexible teaching machines could be realized
cheaply if this "binary cue-coded" communication channel were
available. For another use, consider the training of operators of various
kinds (from air pilot to fork-lift driver) where the actual psycho-motor
skill involved represents only part of, the training problem (sometimes
a small part). The operating procedures to be followed in different situations
often represent the greater part of the training task. Suppose the Subject
were pre-conditioned to some special cue signals (if cue-prompting training
had been used for the psycho-motor skills associated with the job, this
new conditioning could be quite brief) so that they prompted him to physical
motions that would represent the beginning actions of different procedures.
It would seem that this kind of prompting, as the subject goes through his
procedural training exercises, would be quite effective in reminding him
what his next step should be, or
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Page 15
telling him that what he is about to do is in error. While he is
thinking hard about what to do next, spoken prompting would seem to be quite
distracting (particularly if he has to be talking or listening as part of
his procedures) as would visual prompting while his eyes are otherwise quite
busy. Operationally, during the on-the-job application of his training,
some of the cutaneous communication channels developed during his training
might profitably be put to use to provide auxiliary information to the operator.
How about someone with a tracking job who could be provided with cue signals,
to which he has been conditioned as indicating unusual transients in the
target's behaviour, so that his reflexes to cue signal could quicken his
reaction to a transient that otherwise would have to be "recognized"
as suchfby his visual percdptionf from among the normal visual input signals?
This presumes, of course, that the transient in question is generally detectable
by electronic means.
Relative to the Communication Channel area, there are a few problems that
would be of special interest to the Skill Training area. For one' it would
be interesting to see if special keysets could be made for the toes, and
what special training problems might arise in teaching people how to use
them with reasonable proficiency. Another problem is more or less a question
of saturation. It was brought out earlier' in our Communication-Channel
disoussion, that one hand (or foot) could operate a ten-key binary ketset
that would allow 1023 different key-depression combinations, each of which
could be given a unique meaning.
We hypothesized that many different "vocabularies" could be developed
for these codes, and that a sophisticated person might learn how to shift
back and forth flexibly among a number of them. One such special "vocabulary"
would be the first one-thousand three-digit decimal numbers. What is the
saturation level for this sort of thing? At what point have you spread the
human's conditioning out so thin that his error rate begins going way up?
How much of the training given to one hand in such a skill transfers over
to the other hand if we set out to make our subject ambidextrous in his
transmitting skill? If he becomes ambidextrous in operating this type of
keyset, can he easily learn to time-share the transmitting load between
his hands by letting each send alternate codes, and can he increase his
speed thereby?
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V. CONCLUSIONS
We would like to start project work in both of the areas discussed. The
reasons that their discussions are included in the same think piece is that:
(1) it seems quite probable that they would both be of interest to
some potential sponsors (many of whom would like to have better man-machine
information-exchange means developed, within some of the same use-compatibility
constraints that we establish' and they also have psycho-motor skill-training
problems, and further they might well also be interested in the development
of the "common possibilities"), and other research projects would
benefit if they could be planned (particularly in their early stages) as
co-operative ventures. They could actually share experimental equipment,
and even benefit from common experiments. The facilities and personnel for
both research projects oould be enrichened if it were pre-planned that they
be co-operative, and very valuable cross-stimulation would occur.
It is quite true, however, that neither project would be dependent
upon the existence of the other, and that therefore we could go ahead
in either area alone if that were all that could find support. We only point
out that each research project would get extra value from the concurrent
existence of the other.
The "specific ideas" mentioned for each research area are only
offered to clarify our general discussions with examples, and to indicate
how we would probably proceed toward the longer-range goals implicit in
the discussions if we were free to proceed now We could be reasonably flexible
in considering alternative approaches that might better fit potential sponsors'
immediate needs, but we should remain aware in these cases of the implications
therein relative to these long-range goals.
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